I purchased a Digital Download product. Now what? You will receive an email that will give you a link to download your purchased files. You may download them as many times as you need. We have a new server, woohoo! That means the links no longer expire.
Check your Junk folder or Spam folder if you don't see an email within an hour. Sometimes filters put this kind of auto response email there.
PRO TIP: The email that was entered for the order is the one who will receive the download link. The server picked that person, they are the chosen one. But we can always change it. Plus those awesome business office folks really want you to have that link anyhow. Just email firstname.lastname@example.org and we'll fix you right up.
Do you accept school purchase orders? Absolutely. You can even use a PO to order online. Click here to see more information.
How much will shipping cost? Shipping is based on total order amount and is calculated on the website for you.
Visit our Shipping Info page to see the rates. I'll save you a click ($15 for orders under $00, up to $350 it is $25, and over $350 is $30). Yep, that's it. No calculus or GPS coordinates required.
How long will it take to receive my order? We are based in Georgia and ship via UPS Ground. Most shipping times on the East Coast are 2 to 3 days. For the west of the Mississippi, shipping is usually 4 business days, and the beautiful West Coast states take about 7 business days. We will process and ship your order as quickly as possible and you will receive an email with a tracking number when it has been shipped.
HOWEVER, UPS will gum up the works on our shipping timeline due to: blizzards, floods, hurricanes, volcanoes (yup it happened), and even wildfires.
(Note: If you have put in a purchase order, please follow through with your bookkeeper or coordinator because sometimes it takes several weeks from the time a teacher submits an order to when we actually receive it.)
What grade level are your products designed for? All our products make excellent instructional materials for 6th through 12th grades.